By Ashley Crockett

Navigating the often harsh world of online comments can be like watching a train crash — you don’t want to see it, but you can’t look away as the sparks fly.
Thanks to the anonymity available on the Internet, anyone — from gas station attendants to CEOs of Fortune 500 companies — can hide behind a computer screen and comment about anything, in any way they want.
Could this system of expression be driving away potential sources for reporters?
Alex Schmidt, a freelance reporter and producer working for
NPR,
Spot.Us and other outlets,
thinks so. She’s dealt directly with what she calls “broken commenting,” so-called because of the negative impact it has on her ability to do future reporting in certain areas.